Work Flow and Order Management.
The order manager is the heart of the print suite. Most orders begin their life by a client
visiting your site and uploading a file to your server. In the second step the client sets the
expected delivery dates and quantities along with the quantities and other
instructions that he may have.
A person who works as a manager of your organization can then study the order and assign it to a member of your
staff for necessary action. This office worker can then submit proofs, quotations etc.
The user
will in turn be able to review these proofs and pricing and if everything is to his satisfaction
can accept the order. While all this is happening the on line message board can be used to
discuss and clarify the finer points of the work at hand.
You and your staff can use the order manager to keep track of work in progress as well as
historical records of orders that have been completed. The clients on the other hand can only access the orders that they themselves have placed.
After the first print run is completed ordering reprints becomes easier since the
first step in the process is no longer needed. Since most companies charge a lower
fee for the second print job the application will allow you to quote a new price for each
reprint.
In some cases the order process may begin
with the client creating visiting card or letter head with the on line designer.
It is also possible to begin the order process by selecting a previously uploaded file from
the file manager.
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