Upgrades, Support and Money Back

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Free Updates

If you purchase a license for our products, you can download all new versions released with in one year free of charge.You will recieve significant discounts on any new releases made after one year from your original date of purchase. Better still you will then be entitled to another year of free upgrades.

Please note that we do not charge renewal fees on any of our licenses

Product Version Release Date
Rad Upload 4.12 June 09, 2010
Rad SFTP 2.02 May 22, 2008
Rad Card 1.20 Jan 27, 2005
Print Suite 1.01 Nov 04, 2004
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Support

We now offer free 90 days support to all direct customers of Rad Inks. You can make any number of requests by email or phone provided the questions relate to products that you have downloaded.

We will be quite happy to answer any questions you might have regarding online demonstrations of our products, beta releases or even the products that we have made available for free download.

Money Back

A money 30 day back guarantee is currently available on the Rad SFTP Applet and the card designer. A partial refund is available on the web based printing application service please refer to the service FAQs for details.

Other products are not covered by such a guarantee, however if the products you have downloaded does not meet your expectation we will be quite happy to hear about it and offer you a partial or full refund on a case by case basis.

No refunds will be made on purchases of source code or redistributions licenses

 

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